Question 1

What devices can I access MyEden on?

Accepted Answer

You can access MyEden on your phone, tablet, or desktop 24/7 from wherever you are. Simply log in to view your case.

Question 2

What if I’m not tech-savvy, is MyEden easy to use?

Accepted Answer

Yes, MyEden is incredibly easy and intuitive! We've designed it specifically with all users in mind, regardless of technical ability. The platform features a clean, straightforward interface with clear labels and simple navigation.

Question 3

Will I receive notifications when there are updates on my case?

Accepted Answer

We’ll send you an update email straight to your inbox every week so you’ll know exactly what’s happened, and what’s coming up next. We’ll also notify you when you receive an instant message through MyEden.

Question 4

Can multiple people access my MyEden account?

Accepted Answer

Anyone involved in your case will have their own log-in details for MyEden. This includes you and whoever you are purchasing/selling with.

Question 5

If I need to speak to someone on the phone rather than the platform, is this possible?

Accepted Answer

Yes! You will have your dedicated conveyancer's direct number and can contact them via phone if you have any questions or need guidance.

Question 6

How do I set up my MyEden account?

Accepted Answer

Once you’ve accepted your quote with Eden, you’ll be able to create your MyEden account and login to our secure platform. If you have any issues, we’re just a call away for support.

MyEden: Conveyancing powered by award-winning technology

Fit your move around your life with fully digital conveyancing.

Faster, simpler, and completely digital

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